Computer-assisted telephone interviewing (CATI) is a telephone surveying technique in which the interviewer follows a script provided by a software application. Our CATI software provided a structured system that can speed up your data collection needed. It is also can be customized to meet your demand and need of specific data arrangement.
For random purposes, we have database of telephone number nationwide. Our system can also be adjusted to your customer’s phone list.
Our CATI Software
Our CATI software complies with industry standards. Client can ‘whispering’ or sneak peak listening to conversation where they don’t know that we are listening them. This is our method to quality check on the spot about the quality of our interviewer and interview process.
Our software can also be integrated to online reporting with less effort of customization.
DATA can be delivered in your preferred format such as SPSS, ASCII, Excel, or other data format.
We believe that each project have a different approach, so that we periodically train our operator/interviewers so they can meet level of standard requested by client. General briefing will be done upon the commencement of project.